Resolve "Contact form: short term modifications to reduce superflous ops escalation"

Closes #38 (closed)

src/__mocks__/config.json

@@ -13,10 +13,10 @@
         "urgency": {
           "legend": "Confirm urgent request",
           "foldText": "Urgent request?",
-          "intro": "__CAUTION__: by selecting this, your request will escalate to highest priority and immediately alert on-call operators, 24/7.\n\nYou will be billed {{ urgencyFee }} for this type of request, unless we find that the urgency of your issue was justified through risk of immediate and irreparable damage.\n\nIf you are okay with this, type: `URGENT` below and then click on \"Submit Urgent Request\"",
+          "intro": "__CAUTION__: by selecting this, your request will escalate to highest priority and immediately alert on-call operators, 24/7.\n\nOutside of office hours you will be billed for this type of request based on our current hourly rate, with a minimum of 49 Euro, unless we find that the urgency of your issue was justified through risk of immediate and irreparable damage, or if we entered into an additional Service Level Agreement. If we find that your request is not justified, we do not guarantee an immediate response.\n\nIf you agree to this, type: `I AGREE` below and then click on \"Submit Emergency Request\".",
           "submit": "Submit Urgent Request",
-          "urgent": "URGENT",
-          "typeUrgentHere": "Type URGENT in capital letters here to unlock the urgent submit button."
+          "urgent": "I AGREE",
+          "typeUrgentHere": "Type I AGREE in capital letters here to unlock the urgent submit button."
         },
         "contact": {
           "title": "Tell us about your problem",