Updating the suggestions on the contact form. WIP.

src/config.yml

@@ -43,6 +43,14 @@ localisations:
           description: Administrative question
           suggestionDescription: 'Here are some of the most common examples of administrative questions:'
           suggestions:
+            - link: I want to change my relation details (invoice email address, postal address, bank details, etc)
+              description: https://greenhost.net/helpdesk/your-account/service-centre/#edit-relation
+            - link: I want to cancel one or more contracts.
+              description: https://greenhost.net/helpdesk/your-account/service-centre/#contracts
+            - link: I would like to transfer my domain name to another provider.
+              description: https://greenhost.net/helpdesk/your-account/service-centre/#transfer-code
+            - link: https://greenhost.net/helpdesk/email/managing-email-accounts/
+              description: I want to change the password of a email user. 
             - link: https://greenhost.net/contact/#payment-details
               description: I need Greenhost's payment information.
             - link: https://greenhost.net/legal/terms-and-conditions/
@@ -51,9 +59,11 @@ localisations:
           description: Technical
           problemDescribe: How would you best describe your technical question?
           suggestionDescription: "Here are some solutions to some of the most common technical issues:"
-          suggestions: 
-            - link: "https://greenhost.net/helpdesk/website/hosting-management/#maintenance"
-              description: Generic technical problems fix
+#         I don't know if we want a suggestion at this level. I'm commenting it out so we can easily revert 
+#         if we do decide we want this, or if this breaks the form.
+#          suggestions: 
+#            - link: "https://greenhost.net/helpdesk/website/hosting-management/#maintenance"
+#              description: Generic technical problems fix
           problems:
             hosting:
               description: My website is not reachable or is not working properly
@@ -61,10 +71,31 @@ localisations:
                 'Here are some solutions to some of the most common
                 website issues:'
               suggestions:
-                - link: https://greenhost.net/helpdesk/website/hosting-management/#maintenance
-                  description: Restart server processes
-                - link: https://media.giphy.com/media/QEs1TwxdJHMli/giphy.gif
-                  description: Recyling the gremlin states
+                - link: https://greenhost.net/helpdesk/website/sftp/
+                  description: Need help connecting to the SFTP server?
+                - link: https://greenhost.net/helpdesk/website/tls/
+                  description: Potentially unsafe website, missing green lock or simply want to use https? See our manual for activating certificates for your website.
+                - link: https://greenhost.net/helpdesk/website/domain-management/
+                  description: Want to change the DNS, Nameservers or configure a redirect? Have a look here.
+            email:
+              description: I cannot connect to my email
+              suggestionDescription:
+                'Here are some solutions for the most common email configuration problems'
+              suggestions:
+                - link: https://webmail.greenhost.nl/roundcube/
+                  description: Did you try connecting to our webmail? This is a easy way to check if you're using the right username and password, and a fine way to read and answer emails too.
+                - link: https://greenhost.net/helpdesk/email/configuring-email-client/
+                  description: Problems connecting to the mailserver with a email client? Have a look at our recommended settings here.
+             VPS:
+              description: Trouble with our VPS's?  
+              suggestionDescription:
+                'Here are some common solutions to VPS problems'
+              suggestions:
+                - link: https://greenhost.net/helpdesk/vps/lockout/
+                  description: Can't login to your VPS (anymore)? There are ways to gain access again!
+                - link: https://greenhost.net/helpdesk/vps/basics/
+                  description: Dont' know where to start? Here we explain our default configuration and explain some ways our system may be different from what you are used to.
+
   nl:
     translation:
       language: Nederlands

[Jesse Kester]

This link and the one below it need some work.

This link needs information on how to actually cancel your contracts.

The link below this needs to be created (or we need to include something about the transfer process in the cancellation text, in that case the #transfer-code link can just also point to the contract/cancellation link)

[Arie Peterson]

Maybe make this into a separate issue so we can track it? I've merged the changes you have created so far so you can more easily see the result.